Scope of services
Every engagement ends with a concrete result that stays with the company: a report, a plan, a working system or a trained team. Below is what each service covers.
IT audit and consulting
A review of systems, infrastructure and processes, combined with conversations with the people who use them every day.
Outcome
- A report on the state of systems and infrastructure
- A list of areas to improve or automate
- Recommendations with priorities and an estimated budget
System implementation
Selecting and rolling out ERP, CRM, warehouse or document management systems that fit the size and working style of the company.
Outcome
- A comparison of available solutions and a recommendation
- System configuration and data migration
- Testing on the company’s own data
- Documentation and user materials
System integration
Connecting systems that currently work in isolation, such as the online store, warehouse, accounting and CRM.
Outcome
- A map of data flows between systems
- Working integrations with no manual retyping of data
- Monitoring and technical documentation
Process automation
Reporting, document flow and repetitive admin tasks. Where it brings a real benefit, also using AI tools.
Outcome
- A process description with the steps worth automating
- A working automation
- An estimate of time and cost savings
Training and support
Hands-on training on the systems your team uses, plus support after go-live.
Outcome
- Training tailored to roles and skill levels
- Guides and short reference materials
- Support during the first weeks after launch
Independent vendor review
Support with IT purchases, so you choose a solution that fits your needs without overpaying.
Outcome
- A neutral review of vendor quotes and proposals
- A purchasing recommendation
- Support in negotiations
- A security and compliance checklist