IT services and system implementation for small and medium businesses

I help companies choose, implement and organise the systems their daily work runs on: ERP, CRM, online store, accounting, document flow. I start by understanding the processes and choose the technology to fit them. I take a project from needs analysis through to go-live and team training.

Piotr Szczepaniak

Services

The scope is tailored to each company. You can start with a single service, such as an audit, and expand the work once the results are visible.

IT audit and consulting

A review of systems, infrastructure and processes. I show what works, what needs to change and in which order to tackle it.

System implementation

Selecting and rolling out ERP, CRM, warehouse or document management systems. Configuration, data migration, testing and documentation.

System integration

I connect systems that currently work in isolation, so data no longer has to be retyped between them.

Process automation

Reports, document flow, repetitive admin tasks. Where it makes sense, also using AI tools.

Training and support

Hands-on training on the systems your team uses, plus support after go-live.

Independent vendor review

Reviewing IT vendor proposals and support in negotiations. I take no commission from vendors.

Detailed scope of services

Typical projects

  • Choosing and implementing an ERP or CRM system that fits the size of the company
  • Connecting the online store, warehouse and accounting into a single data flow
  • Automated management reports instead of manually assembled spreadsheets
  • Putting documentation, access rights and procedures in order after years of ad hoc changes

How I work

Every stage ends with a concrete result and a decision on whether to continue.

  1. Step 1

    Call

    A short, no-obligation conversation about the company and its needs.

  2. Step 2

    Analysis and plan

    A review of processes, systems and data. A plan of changes with priorities and budget.

  3. Step 3

    Pilot

    Implementation in one area to test the solution in practice.

  4. Step 4

    Rollout

    Go-live, integration with other systems, testing and team training.

  5. Step 5

    Support

    Maintenance, fixes and further development as needs change.

I know both the business and the technical side

I started my career in logistics and purchasing. For nine years I led business development in pharmaceutical companies: licensing, negotiations and product launches across Europe and Central Asia.

For the past several years I have worked on the technical side. As a developer I co-built an ERP platform, launched in under a year, that now handles over 1.5 million products and 700,000 users. I currently lead a development team.

This lets me discuss goals with management and implementation with technical teams, and translate between the two.

Career path

  1. Logistics and purchasing

    Started on the operations side

  2. Business development in pharma

    9 years: licensing, negotiations, 17 European markets

  3. MRP platform rollouts

    Experience implementing production and supply planning systems

  4. Developer on an ERP platform

    1.5M+ products, 700k users

  5. Development team lead

    Current role

How I approach the work

Let's talk about your company's needs

Briefly describe your company and what you are looking for. I will tell you whether and how I can help. The first conversation is free and without obligation.

[email protected]
Phone
+48 785 863 132
LinkedIn
piotr-szczepaniak